C7778 supports deposits and withdrawals through all major mobile banking methods in Bangladesh. Supported payment channels are:
- Mobile Pay — Minimum deposit ৳200, minimum withdrawal ৳500
- Nagad — Minimum deposit ৳200, fast processing
- Rocket (Dutch-Bangla Mobile Banking) — Minimum ৳300
Deposits are usually credited to your account within 1–5 minutes. For withdrawals, once KYC verification is complete, funds typically arrive within 30 minutes to a maximum of 24 hours. Sending payments from the mobile number registered with c7778 speeds up the process. If a transaction gets stuck, contact support with the transaction ID.
There are typically two reasons an account gets locked:
- Too many incorrect password attempts: After 5 consecutive incorrect password attempts, your account is automatically locked for 30 minutes. Please try again after 30 minutes.
- Security-related suspension: If suspicious activity is detected — such as a login from an unusual location — c7778 will temporarily suspend the account.
Steps to resolve:
- On the login page, click the "Forgot Password?" link and reset your password using an OTP.
- If you're not receiving the OTP or a password reset isn't working either Help Center Contact us via Live Chat.
- Support will verify your identity (mobile number + date of birth) and unlock your account.
To avoid this in the future, use the "Remember this device" option and keep your password stored somewhere safe.
KYC stands for "Know Your Customer" — it's an internationally recognised identity verification process that c7778 uses to prevent fraud and protect its members. KYC is mandatory before your first withdrawal or once your transactions exceed a certain amount (typically ৳10,000).
Required Documents:
- National ID Card (NID) — Clear photos of both front and back
- or passport — Info Page Image
- Selfie — A selfie holding your NID/passport
Deposit methods:
- Log in to your account → Profile → go to the "Identity Verification" section.
- Upload the images (JPG/PNG, max 5 MB each).
- Verification is usually completed within 1–3 business days.
If the image is blurry or cropped, you will be asked to re-upload it. Once KYC is complete, you won't need to do it again.
C7778 provides round-the-clock support for Bangladeshi members across three channels:
- Live Chat (fastest): Click the chat icon at the bottom right of the website or app. You're typically connected within 2–5 minutes. Support is available in Bengali.
- Email: support@c7778.ws — for complex issues (such as KYC or account recovery). Replies are typically sent within 3–12 hours.
- Help Center: c7778.ws/help-center — Use the auto-guide to find solutions to common issues on your own.
Support Hours: 24 hours, 7 days a week — Based on Bangladesh Standard Time. Support is available even on Bangladeshi public holidays.
When reporting an issue via email or chat, including your account ID or registered mobile number will help resolve it faster.
Yes, c7778's referral program is completely legitimate — it runs continuously, and many members earn significant bonus income from it every month.
How it works:
- Log in, go to the "Referral" or "Invite Friends" section, and grab your personal referral link or code.
- Once your friend registers using that link or code and makes their first deposit, you'll receive ৳500 Bonus available.
- The more active your friend is, the more you earn — you receive a share of their bets as commission (up to 1%).
Terms:
- Your friend must be a genuine new member — registrations from the same device or IP address do not count.
- Once the referral bonus is credited to your wallet, a minimum 1x wagering requirement may apply before you can use it.
- There's no cap on the number of referrals — the more friends you bring in, the more you earn.
Your complete betting and financial history at c7778 is available directly from your account dashboard.
How to view your betting history:
- Log in → Profile icon on the right → "Betting History" or "Bet History".
- Here you can view the date, game name, bet amount, result, and win/loss details for every transaction.
- Use the date filter to find records from a specific time period.
How to view your transaction history:
- Profile → "Transaction History".
- You can view the date, amount, method, and status of every deposit and withdrawal.
If you need detailed information or a statement for a specific transaction, contact support with the transaction ID and a full breakdown will be provided.
Alongside cricket, c7778 offers betting on a wide range of international sports. Supported sports include:
- Football — Premier League, La Liga, Champions League, Bafaa League and more. Markets include match winner, total goals, half-time/full-time, handicap, and many others.
- Cricket — IPL, BPL, Test, ODI, T20 — match winner, top run scorer, wickets, Live Betting.
- Tennis — ATP/WTA tournaments including the Grand Slams.
- Basketball — NBA and international leagues.
- Kabaddi — The favourite sport of Bangladeshi members.
- E-Sports — CS:GO, Dota 2, League of Legends.
To start betting: Log in → go to "Sports" → select your preferred sport → choose a live or pre-match market → enter your stake → confirm. In Live Betting, odds update in real time as the match is in progress.